Customer Service Representative Fluent English

Are you a solution-focused communicator with a passion for fashion and streetwear? We are looking for a proactive Customer Service Representative to join the team at our client’s warehouse in the Netherlands. In this role, you give every workday a kickstart by handling inquiries from business clients and ensuring everything runs smoothly. You aren't just answering emails; you are building relationships and solving puzzles to keep customers happy. You will be working at an international apparel specialist, ensuring that every order and question is handled with a smile!

A typical workday:
You arrive at the warehouse office, grab a coffee, and dive into the CRM system. You'll spend your day engaging with a wide range of business customers, coordinating with the warehouse team to check order statuses, and ensuring all data entry is spot-on. It’s a fast-paced environment where you keep your cool and stay organized, even when things get busy. Since you’ll be working for a client of ours in the apparel industry, you’ll be right where the action is.

Responsibilities:

• Engaging with a wide range of business customers in a positive and professional manner.
• Managing customer relationships and ensuring a high level of satisfaction.
• Handling order-related inquiries and coordinating with the warehouse picking team.
• Working fluently with CRM systems and Microsoft Office to track interactions.
• Accurately processing data and managing administrative tasks with great attention to detail.
• Solving problems on your feet to provide quick and effective solutions.
• Communicating effectively with both internal teams and external partners.
• Maintaining a high pace in communication, with a typing speed of at least 30 WPM.

We are looking for:

• 1-2 years of experience in customer service (experience in apparel or streetwear is a big plus!).
• Fluency in English is a must.
• Proficiency in at least one additional language: Dutch, German, or French.
• A solution-focused attitude and the ability to think quickly under pressure.
• Confidence in using CRM systems, Microsoft Office, and learning new tools.
• Excellent time management skills and a proactive "can-do" mindset.
• The right to work and live in the Netherlands (no sponsorship available).
• Someone who likes to put their shoulders to the wheel in a warehouse office setting.

We offer:

• A competitive salary between €3,200 and €3,500 per month.
• A stable full-time position with office hours from 09:00 to 17:00.
• A dynamic workplace within an international apparel warehouse environment.
• Travel allowance for your daily commute.
• Personal support and a focus on your professional growth.
• A great working atmosphere with a fun and motivated team.
• Opportunities to learn and develop yourself further through Staffice.

Why choose Staffice? At Staffice, everything revolves around people. We understand what moves you and ensure you go to work with a smile. We believe in a personal approach and clear communication—we don't beat around the bush. When you join the Staffice.nl team, you benefit from:

• Get paid when you want: weekly, four-weekly, or monthly.
• Holiday allowance of 8.33% on top of your salary.
• At least 25 paid vacation days per year (based on full-time).
• Pension build-up for your future.
• A personal approach and training opportunities.
• Working with a smile!

Voorman Luchtvracht

Voorman Luchtvracht
Ben jij de natuurlijke leider die het overzicht bewaart in de hectiek van Schiphol? Als Voorman Luchtvracht ben jij de motor van de operatie.

Je bent verantwoordelijk voor de volledige goederenstroom; van de administratieve afhandeling op kantoor tot het aansturen van de werkzaamheden in de loods. Jij regisseert het proces van A tot Z en zorgt dat je team precies weet wat er moet gebeuren om elke deadline te halen. Of het nu gaat om het controleren van complexe Air Waybills of het fysiek laden van een truck: jij steekt zelf ook de handen uit de mouwen.

Je geeft de werkdag een kickstart door de prioriteiten te bepalen en gas te geven zodat elke zending op tijd vertrekt. Jij gaat aan de slag bij een opdrachtgever van ons die 365 dagen per jaar topsport bedrijft in de logistiek.

Werkzaamheden:

• Aansturen van de dagelijkse operatie op kantoor en in de loods.
• Controleren en opstellen van cruciale documenten zoals AWB’s en manifesten.
• Begeleiden van het laad- en losproces van trucks en luchtvrachtcontainers.
• Fungeren als het eerste aanspreekpunt voor transporteurs, klanten en airlines.
• Bewaken van de planning en proactief bijsturen om vluchttijden te halen.
• Zorgen voor een vlekkeloze administratie in het Transport Management Systeem.
• Toezien op de veiligheid en efficiëntie op de werkvloer.
• Actief meewerken op de heftruck of bij de fysieke afhandeling wanneer dat nodig is.

Wij zoeken:

• Een echte kartrekker met een sterke 'hands-on' mentaliteit.
• Ruime ervaring in de luchtvrachtlogistiek en kennis van douanedocumentatie.
• In het bezit van een heftruckcertificaat of de bereidheid deze direct te halen.
• Goede beheersing van de Nederlandse en Engelse taal.
• Fulltime beschikbaarheid voor het 7-daagse rooster (shifts: 07.00–16.00, 08.30–17.30 of 15.00–24.00).
• De bereidheid om 365 dagen per jaar inzetbaar te zijn, inclusief de weekenden.
• Iemand die kalm blijft onder druk en altijd oplossingsgericht denkt.
• Een teamplayer die met enthousiasme de schouders eronder zet.

Wij bieden:

• Een bruto maandsalaris tussen de € 3.000,- en € 3.500,- per maand.
• Aantrekkelijke onregelmatigheidstoeslagen die jouw salaris een flinke boost geven.
• Een uitdagende leidinggevende rol bij een vooraanstaande opdrachtgever.
• Reiskostenvergoeding voor je woon-werkverkeer.
• Mogelijkheden om via Staffice je certificaten of diploma’s te halen.
• Een persoonlijke aanpak waarbij we altijd kijken naar jouw groei en werkplezier.
• Een dynamische werkomgeving met een ontzettend leuke werksfeer.

Customer Service Representative Fluent English

Are you a solution-focused communicator with a passion for fashion and streetwear? We are looking for a proactive Customer Service Representative to join the team at our client’s warehouse in the Netherlands. In this role, you give every workday a kickstart by handling inquiries from business clients and ensuring everything runs smoothly. You aren't just answering emails; you are building relationships and solving puzzles to keep customers happy. You will be working at an international apparel specialist, ensuring that every order and question is handled with a smile!

A typical workday:
You arrive at the warehouse office, grab a coffee, and dive into the CRM system. You'll spend your day engaging with a wide range of business customers, coordinating with the warehouse team to check order statuses, and ensuring all data entry is spot-on. It’s a fast-paced environment where you keep your cool and stay organized, even when things get busy. Since you’ll be working for a client of ours in the apparel industry, you’ll be right where the action is.

Responsibilities:

• Engaging with a wide range of business customers in a positive and professional manner.
• Managing customer relationships and ensuring a high level of satisfaction.
• Handling order-related inquiries and coordinating with the warehouse picking team.
• Working fluently with CRM systems and Microsoft Office to track interactions.
• Accurately processing data and managing administrative tasks with great attention to detail.
• Solving problems on your feet to provide quick and effective solutions.
• Communicating effectively with both internal teams and external partners.
• Maintaining a high pace in communication, with a typing speed of at least 30 WPM.

We are looking for:

• 1-2 years of experience in customer service (experience in apparel or streetwear is a big plus!).
• Fluency in English is a must.
• Proficiency in at least one additional language: Dutch, German, or French.
• A solution-focused attitude and the ability to think quickly under pressure.
• Confidence in using CRM systems, Microsoft Office, and learning new tools.
• Excellent time management skills and a proactive "can-do" mindset.
• The right to work and live in the Netherlands (no sponsorship available).
• Someone who likes to put their shoulders to the wheel in a warehouse office setting.

We offer:

• A competitive salary between €3,200 and €3,500 per month.
• A stable full-time position with office hours from 09:00 to 17:00.
• A dynamic workplace within an international apparel warehouse environment.
• Travel allowance for your daily commute.
• Personal support and a focus on your professional growth.
• A great working atmosphere with a fun and motivated team.
• Opportunities to learn and develop yourself further through Staffice.

Why choose Staffice? At Staffice, everything revolves around people. We understand what moves you and ensure you go to work with a smile. We believe in a personal approach and clear communication—we don't beat around the bush. When you join the Staffice.nl team, you benefit from:

• Get paid when you want: weekly, four-weekly, or monthly.
• Holiday allowance of 8.33% on top of your salary.
• At least 25 paid vacation days per year (based on full-time).
• Pension build-up for your future.
• A personal approach and training opportunities.
• Working with a smile!

Customer Service Representative Fluent English

Are you a solution-focused communicator with a passion for fashion and streetwear? We are looking for a proactive Customer Service Representative to join the team at our client’s warehouse in the Netherlands. In this role, you give every workday a kickstart by handling inquiries from business clients and ensuring everything runs smoothly. You aren't just answering emails; you are building relationships and solving puzzles to keep customers happy. You will be working at an international apparel specialist, ensuring that every order and question is handled with a smile!

A typical workday:
You arrive at the warehouse office, grab a coffee, and dive into the CRM system. You'll spend your day engaging with a wide range of business customers, coordinating with the warehouse team to check order statuses, and ensuring all data entry is spot-on. It’s a fast-paced environment where you keep your cool and stay organized, even when things get busy. Since you’ll be working for a client of ours in the apparel industry, you’ll be right where the action is.

Responsibilities:

• Engaging with a wide range of business customers in a positive and professional manner.
• Managing customer relationships and ensuring a high level of satisfaction.
• Handling order-related inquiries and coordinating with the warehouse picking team.
• Working fluently with CRM systems and Microsoft Office to track interactions.
• Accurately processing data and managing administrative tasks with great attention to detail.
• Solving problems on your feet to provide quick and effective solutions.
• Communicating effectively with both internal teams and external partners.
• Maintaining a high pace in communication, with a typing speed of at least 30 WPM.

We are looking for:

• 1-2 years of experience in customer service (experience in apparel or streetwear is a big plus!).
• Fluency in English is a must.
• Proficiency in at least one additional language: Dutch, German, or French.
• A solution-focused attitude and the ability to think quickly under pressure.
• Confidence in using CRM systems, Microsoft Office, and learning new tools.
• Excellent time management skills and a proactive "can-do" mindset.
• The right to work and live in the Netherlands (no sponsorship available).
• Someone who likes to put their shoulders to the wheel in a warehouse office setting.

We offer:

• A competitive salary between €3,200 and €3,500 per month.
• A stable full-time position with office hours from 09:00 to 17:00.
• A dynamic workplace within an international apparel warehouse environment.
• Travel allowance for your daily commute.
• Personal support and a focus on your professional growth.
• A great working atmosphere with a fun and motivated team.
• Opportunities to learn and develop yourself further through Staffice.

Why choose Staffice? At Staffice, everything revolves around people. We understand what moves you and ensure you go to work with a smile. We believe in a personal approach and clear communication—we don't beat around the bush. When you join the Staffice.nl team, you benefit from:

• Get paid when you want: weekly, four-weekly, or monthly.
• Holiday allowance of 8.33% on top of your salary.
• At least 25 paid vacation days per year (based on full-time).
• Pension build-up for your future.
• A personal approach and training opportunities.
• Working with a smile!

Customer Service Representative Fluent English

Are you a solution-focused communicator with a passion for fashion and streetwear? We are looking for a proactive Customer Service Representative to join the team at our client’s warehouse in the Netherlands. In this role, you give every workday a kickstart by handling inquiries from business clients and ensuring everything runs smoothly. You aren't just answering emails; you are building relationships and solving puzzles to keep customers happy. You will be working at an international apparel specialist, ensuring that every order and question is handled with a smile!

A typical workday:
You arrive at the warehouse office, grab a coffee, and dive into the CRM system. You'll spend your day engaging with a wide range of business customers, coordinating with the warehouse team to check order statuses, and ensuring all data entry is spot-on. It’s a fast-paced environment where you keep your cool and stay organized, even when things get busy. Since you’ll be working for a client of ours in the apparel industry, you’ll be right where the action is.

Responsibilities:

• Engaging with a wide range of business customers in a positive and professional manner.
• Managing customer relationships and ensuring a high level of satisfaction.
• Handling order-related inquiries and coordinating with the warehouse picking team.
• Working fluently with CRM systems and Microsoft Office to track interactions.
• Accurately processing data and managing administrative tasks with great attention to detail.
• Solving problems on your feet to provide quick and effective solutions.
• Communicating effectively with both internal teams and external partners.
• Maintaining a high pace in communication, with a typing speed of at least 30 WPM.

We are looking for:

• 1-2 years of experience in customer service (experience in apparel or streetwear is a big plus!).
• Fluency in English is a must.
• Proficiency in at least one additional language: Dutch, German, or French.
• A solution-focused attitude and the ability to think quickly under pressure.
• Confidence in using CRM systems, Microsoft Office, and learning new tools.
• Excellent time management skills and a proactive "can-do" mindset.
• The right to work and live in the Netherlands (no sponsorship available).
• Someone who likes to put their shoulders to the wheel in a warehouse office setting.

We offer:

• A competitive salary between €3,200 and €3,500 per month.
• A stable full-time position with office hours from 09:00 to 17:00.
• A dynamic workplace within an international apparel warehouse environment.
• Travel allowance for your daily commute.
• Personal support and a focus on your professional growth.
• A great working atmosphere with a fun and motivated team.
• Opportunities to learn and develop yourself further through Staffice.

Why choose Staffice? At Staffice, everything revolves around people. We understand what moves you and ensure you go to work with a smile. We believe in a personal approach and clear communication—we don't beat around the bush. When you join the Staffice.nl team, you benefit from:

• Get paid when you want: weekly, four-weekly, or monthly.
• Holiday allowance of 8.33% on top of your salary.
• At least 25 paid vacation days per year (based on full-time).
• Pension build-up for your future.
• A personal approach and training opportunities.
• Working with a smile!