IT Product Owner Communicatie & CRM

TU/e en communicatie
De Technische Universiteit Eindhoven (TU/e) is een internationaal georiënteerde universiteit, gespecialiseerd in techniek, wetenschap en technologie. We staan bekend om onze grote wetenschappelijke impact en de ontwikkeling van technologische innovaties. Wanneer je bij de TU/e komt werken, betreed je een campus van een kleine universiteit met een grote impact in de slimste regio van de wereld. Een universiteit waar we samenwerken aan innovatieve ICT- en onderwijsprojecten.

De afdeling Library and information service (LIS) is verantwoordelijk voor de gehele vraag- en aanbodketen op het gebied van informatiebeheer, IT en bibliotheekdiensten. LIS werkt volgens een productgerichte structuur, met empowered productteams die verantwoordelijk zijn voor de professionele dienstverlening en verdere ontwikkeling van hun product. In overleg met belanghebbenden worden behoeften verzameld, geprioriteerd en afgestemd. LIS omarmt de agile mindset en werkmethoden. De servicedienst bestaat uit zeven Productgebieden: Services, Library en Open Science, Reserch, Education, Corporate, Data & Insights en Platforms. Deze functie valt onder de area Corporate, waar wij al onze bedrijfsvoeringsactiviteiten op IT- gebied ondersteunen.

Functieomschrijving
Als Product Owner Communicatie & CRM krijg je een sleutelrol binnen de implementatie, doorontwikkeling en het beheer van de IT-ondersteuning op het gebied van communicatie en relatiebeheer. Daaronder valt o.a. de implementatie van CRM‑oplossingen en de ontwikkeling van de toekomstige website van de TU/e. Je beweegt in een dynamische omgeving met veel stakeholders, uiteenlopende behoeften en parallelle projecten. Je stuurt lopende en nieuwe projecten aan en geeft richting aan onze toekomst door het opstellen van een Communicatie en CRM‑roadmap.

Het productteam
Je werkt binnen het communicatiedomein samen met faculteiten en verschillende afdelingen zoals IT, Communicatie, General Affairs en met projectleiders en leveranciers. Het stakeholderlandschap is divers en vraagt om structuur, richting en prioritering. Binnen het CRM‑domein werk je aan zowel afronding van een lopend project (Studentenwerving) als het ontwerpen van de volgende fasen naar een Corporate CRM systeem. Ook werk je aan het content management domein, waar onder andere de /websites en het intranet van de TU/e onder vallen. Daarnaast beheert het team nog systemen op het gebied van verkiezingen en e-mailmarketing. Het team bestaat uit 7 functioneel beheerders.

Functie-eisen
We zoeken een proactieve, creatieve en senior Product Owner die complex stakeholdermanagement aankan en richting geeft. Je toont eigenaarschap, communiceert overtuigend en kunt prioriteren. Ervaring met CRM (MS Dynamics) is zeer wenselijk, maar senioriteit kan inhoudelijke diepgang deels compenseren. Je hebt ervaring met roadmaps, requirements ophalen, samenwerken met leveranciers en affiniteit met digitale communicatieplatforms. Je hebt ervaring met het begeleiden van een team in hun manier van werken onder veranderende omstandigheden in een complexe context.

Arbeidsvoorwaarden
Een boeiende positie binnen een internationale en tegelijkertijd persoonlijke universiteit. Je zit midden tussen de studenten, op een groene campus op loopafstand van het centraal station. Daarnaast bieden we jou:

• Een maandsalaris van minimaal € 4.728,- tot maximaal € 6.433,- bij een fulltime dienstverband, afhankelijk van jouw kennis en ervaring (schaal 11 cao Nederlandse Universiteiten).
• Naast vakantiegeld, een structurele eindejaarsuitkering van 8,3%.
• Een gunstige regeling voor extra verlofdagen of een sabbatical.
• Een keuzemodel voor extra secundaire arbeidsvoorwaarden.
• Werktijden in overleg voor een optimale werk-privé balans.
• Ruimte voor jouw talent met doorgroeikansen en uitstekende ontwikkelmogelijkheden, zoals mentoring, workshops en coaching.
• Deels betaald ouderschapsverlof en een vergoeding voor reiskosten woon-werkverkeer, thuiswerken en internet.
• Een ruime werkgeversbijdrage aan de gunstige ABP-pensioenregeling.

Hier ontdek je nog meer informatie over onze arbeidsvoorwaarden. Bouw verder aan je carrière bij de TU/e!

Over ons
TU Eindhoven is een internationaal toonaangevende universiteit middenin in de Brainportregio waar wetenschappelijke nieuwsgierigheid en een hands-on mentaliteit samenkomen. We werken open en intensief samen met hightechindustrieën aan oplossingen voor complexe maatschappelijke uitdagingen. Onze verantwoordelijke en respectvolle benadering zorgt voor impact — vandaag én morgen. TU/e telt ruim 13.000 studenten en meer dan 7.000 medewerkers, en vormt een diverse en levendige academische gemeenschap.

Informatie
Herken jij jezelf in dit profiel en wil je meer informatie over de functie? Neem dan contact op met de vacaturehouder: Etienne Matthijsen via e.h.n.matijsen@tue.nl

Voor vragen over het sollicitatieproces of de arbeidsvoorwaarden, neem contact op met onze interne Senior Recruiter Rob van der Linden via r.m.e.v.d.linden@tue.nl

Nieuwsgierig geworden? Op www.tue.nl/jobs vind je meer over werken bij de TU/e.

Sollicitatie
Ben je geïnteresseerd? Via de solliciteerknop ontvangen we graag je CV en brief met motivatie en omschrijving van je kwalificaties. Zorg ervoor dat je alle gevraagde documenten toevoegt. Wij geven voorrang aan complete sollicitaties.

De screening van kandidaten begint zodra de sollicitaties zijn ontvangen en gaat door totdat de vacature is ingevuld. Indien van toepassing, krijgen interne kandidaten bij gelijke geschiktheid voorrang op externe kandidaten.

We kijken uit naar je sollicitatie!

Let op

• Je kunt online solliciteren. Sollicitaties die per e-mail en/of post worden verstuurd, worden niet in behandeling genomen.
• Een voorafgaande screening (bijvoorbeeld een Verklaring omtrent Gedrag of kennisveiligheidscheck) kan onderdeel zijn van de selectieprocedure. Voor meer informatie over de kennisveiligheidscheck, raadpleeg de Nationale Richtlijnen Kennisveiligheid.
• Wij verzoeken je geen contact met ons op te nemen voor ongevraagde diensten.

IT Product Owner Communicatie & CRM

Als Product Owner Communicatie & CRM krijg je een sleutelrol binnen de implementatie, doorontwikkeling en het beheer van de IT-ondersteuning op het gebied van communicatie en relatiebeheer. Daaronder valt o.a. de implementatie van CRM‑oplossingen en de ontwikkeling van de toekomstige website van de TU/e. Je beweegt in een dynamische omgeving met veel stakeholders, uiteenlopende behoeften en parallelle projecten. Je stuurt lopende en nieuwe projecten aan en geeft richting aan onze toekomst door het opstellen van een Communicatie en CRM‑roadmap.

Het productteam
Je werkt binnen het communicatiedomein samen met faculteiten en verschillende afdelingen zoals IT, Communicatie, General Affairs en met projectleiders en leveranciers. Het stakeholderlandschap is divers en vraagt om structuur, richting en prioritering. Binnen het CRM‑domein werk je aan zowel afronding van een lopend project (Studentenwerving) als het ontwerpen van de volgende fasen naar een Corporate CRM systeem. Ook werk je aan het content management domein, waar onder andere de /websites en het intranet van de TU/e onder vallen. Daarnaast beheert het team nog systemen op het gebied van verkiezingen en e-mailmarketing. Het team bestaat uit 7 functioneel beheerders.

PhD in Computational Methods for Rarefied and Partially Ionized Gases

Introduction
Rarefied-gas dynamics play a crucial role in many engineering systems that operate under extreme vacuum conditions, such as in high altitude flight in aerospace or heat and mass transport in EUV semiconductor photolithography machines. Such extreme conditions can lead to partial ionization of the residual gas, creating a complex interaction between the neutral rarefied gas and the ionized plasma.

This PhD project aims to develop a hybrid computational framework for plasma-gas mixtures in extreme environments. The approach will integrate deterministic mesoscale models for rarefied gas flows, developed by the team at TU/e, with stochastic microscale particle models from the group at KU Leuven.

The resulting hybrid methodology represents a transformative advance in computational modeling of plasma-gas interactions, by combining accuracy and scalability, while reducing stochastic noise. The framework will serve as a foundation for future extensions such as multiphysics coupling and industrial integration.

Job Description
This PhD project focuses on the development of fast, accurate, and multiscale computational methods for modeling partially ionized plasma flows. The work will involve:

• Deriving kinetic and enhanced fluid models for coupled rarefied gas–plasma dynamics.
• Designing computational algorithms for the hybrid multiscale model.
• Performing numerical validation through benchmark cases in collaboration with industrial partners.

The successful candidate will join the Department of Mechanical Engineering at Eindhoven University of Technology (TU/e), under the supervision of Dr. Michael Abdelmalik and Dr. Harald van Brummelen, as well as the Scientific Computing group, under Dr. Giovanni Samaey, at KU Leuven.

The project is part of a joint research effort bringing together complementary expertise in fluid dynamics, statistical physics, and machine-learning methodologies, along with industrial stakeholders who are actively involved in the development of rarefied technologies.

Job Requirements

• A talented, motivated, and enthusiastic researcher. Analytical skills, initiative, and creativity are highly desired.
• An MSc degree in Mechanical Engineering, Applied Mathematics, Computer Science, Physics, or equivalent degree.
• A strong background in applied mathematics, (computational) physics, mechanical engineering, aerospace engineering, or equivalent, is required.
• A background in computational kinetic theory, such as rarefied gases or plasma dynamics, is a plus.
• Excellent oral and writing skills in English.

Conditions of Employment
A meaningful job in a dynamic and ambitious university, in an interdisciplinary setting and within an international network. You will work on a beautiful, green campus within walking distance of the central train station. In addition, we offer you:

• Full-time employment for four years, with an intermediate assessment after nine months. You will spend a minimum of 10% of your four-year employment on teaching tasks, with a maximum of 15% per year of your employment.
• Salary and benefits (such as a pension scheme, paid pregnancy and maternity leave, partially paid parental leave) in accordance with the Collective Labour Agreement for Dutch Universities, scale P (min. € 3,059 - max. € 3,881).
• A year-end bonus of 8.3% and annual vacation pay of 8%.
• High-quality training programs and other support to grow into a self-aware, autonomous scientific researcher. At TU/e we challenge you to take charge of your own learning process.
• An excellent technical infrastructure, on-campus children's day care and sports facilities.
• An allowance for commuting, working from home and internet costs.
• A Staff Immigration Team and a tax compensation scheme (the 30% facility) for international candidates.

About us
Eindhoven University of Technology is a leading international university within the Brainport region where scientific curiosity meets a hands-on mindset. We work in an open and collaborative way with high-tech industries to tackle complex societal challenges. Our responsible and respectful approach ensures impact — today and in the future. TU/e is home to over 13,000 students and more than 7,000 staff, forming a diverse and vibrant academic community.

The Department of Mechanical Engineering department conducts world-class research aligned with the technological interests of the high-tech industry in the Netherlands, with a focus on the Brainport region. Our goal is to produce engineers who are both scientifically educated and application-driven by providing a balanced education and research program that combines fundamental and application aspects. We equip our graduates with practical and theoretical expertise, preparing them optimally for future challenges.

Information
Do you recognize yourself in this profile and would you like to know more? Please contact the hiring manager dr. Michael Abdelmalik (m.abdel.malik@tue.nl).

Visit our website for more information about the application process or the conditions of employment. You can also contact HRServices.me@tue.nl.

Curious to hear more about what it’s like as a PhD candidate at TU/e? Please view the video.

Are you inspired and would like to know more about working at TU/e? Please visit our career page.

Application
We invite you to submit a complete application by using the apply button. The application should include a:

• Cover letter in which you describe your motivation and qualifications for the position.
• Curriculum vitae, including a list of your publications and the contact information of three references. Kindly note that we may reach out to references at any stage of the recruitment process. We recommend notifying your references upon submitting your application.

Ensure that you submit all the requested application documents. We give priority to complete applications.

We look forward to receiving your application and will screen it as soon as possible. The vacancy will remain open until the position is filled.

Please note

• You can apply online. We will not process applications sent by email and/or post.
• A pre-employment screening (e.g. knowledge security check) can be part of the selection procedure. For more information on the knowledge security check, please consult the National Knowledge Security Guidelines.
• Please do not contact us for unsolicited services.

PhD in Computational Methods for Rarefied and Partially Ionized Gases

This PhD project focuses on the development of fast, accurate, and multiscale computational methods for modeling partially ionized plasma flows. The work will involve:

• Deriving kinetic and enhanced fluid models for coupled rarefied gas–plasma dynamics.
• Designing computational algorithms for the hybrid multiscale model.
• Performing numerical validation through benchmark cases in collaboration with industrial partners.

The successful candidate will join the Department of Mechanical Engineering at Eindhoven University of Technology (TU/e), under the supervision of Dr. Michael Abdelmalik and Dr. Harald van Brummelen, as well as the Scientific Computing group, under Dr. Giovanni Samaey, at KU Leuven.

The project is part of a joint research effort bringing together complementary expertise in fluid dynamics, statistical physics, and machine-learning methodologies, along with industrial stakeholders who are actively involved in the development of rarefied technologies.

PhD in Next-Generation Solid-State Smart Pulsed Power

Introduction
Are you our next PhD candidate in solid-state pulsed power? We are seeking an enthusiastic candidate to take on the challenge to take solid-state pulsed power to the next level to unlock the full potential of pulsed power applications and make an impact to the world.

Job Description
With high-voltage pulses we can do fantastic things: clear air and water, generate fertilizers and break rocks; all with just electricity! However, for full utilization in the real world we need to be able to tailor the pulses from pulse to pulse to the application. In this project we will take this crucial step by unravelling the complex interaction between the pulse source and the load in a case study and by the development of “Next-Generation Smart Pulsed Power Technology”: fully real-time-controllable solid-state pulsed power that can adapt its waveform from pulse to pulse to optimize the application. The PhD position is on realizing this next step in solid-state pulsed power.

The total project consists of multiple parts:

• Part of the project will focus on applying pulsed power to rock fragmentation (the test case for this project).
• Another part will be spent on developing the solid-state pulsed power system; a 50-100 kV, impedance-matched Marx generator capable of flexible pulses at high repetition rates (up to 1 kHz), including a control system that allows for real-time pulse-shape changes from pulse to pulse, based on real-time information from the application.
• In the final phase of the project, the first two parts will combine to enable the next step towards the application.

The PhD position we are advertising for will be mainly focused on the second part (the solid-state pulsed power). Another PhD candidate (already hired) is currently focusing on the first part.

We are looking for a candidate with hands-on pulsed power experience, power electronics experience and high-voltage experience (in your application, please highlight your experience in these areas, with practical examples). The challenges you will meet along the way are numerous and exciting, such as: developing the new solid-state pulse source, the control system for the pulse source, studying the interaction between the pulse source and the application, countering electromagnetic interference and many more, all the while working in a state-of-the-art high-voltage lab with the newest equipment.

The total TU/e executing project team consists of 2 PhD students (as well as an academic supervisor), but you will be working in a large pulsed power team (around 20 people from all walks of academic life). Furthermore, you will be working together with companies that will bring the research results into practice, so we are looking for a candidate with excellent teamworking skills.

Electrical Energy Systems Group
Eindhoven University of Technology (TU/e) is a world-leading research university specializing in engineering science & technology. The Department of Electrical Engineering is responsible for research and education in Electrical Engineering. The discipline covers technologies and electrical phenomena involved in computer engineering, information processing, energy transfer and telecommunication. The department strives for societal relevance through an emphasis on the fields of smart sustainable systems, the connected world and care & cure.

The Electrical Energy Systems (EES) group has a strong research line on Pulsed Power Technology, which is the topic that deals with the generation of the short high-voltage pulses for applications such as plasmas, rock fragmentation, fusion, and many others. Pulsed Power Technology is practiced at several world-recognized institutes around the world. One of these top institutes is the EES group at Eindhoven University of Technology.

In EES’ High-Voltage laboratory (a 14x14x8m Faraday cage) we work on (nanosecond) high-voltage pulse source design, plasmas, pulsed power applications and all the intermediate steps in the process. Our main focus is on the development of nanosecond pulsed high-voltage circuits that generate pulses from several kV to hundreds of kV and from less than one nanosecond duration to pulses of several hundreds of nanoseconds duration.

Job Requirements

• A master's degree in Electrical Engineering with excellent grades, preferably with a specialization in pulsed power, high-voltage engineering and/or power electronics engineering and some knowledge in practical mechanical engineering.
• Experience with working in a lab environment. For this project it is important that you feel comfortable working with high voltage, but also that you can design and implement prototypes and research setups in the lab, preferably having experience with PCB design.
• Be able bridge the gap between fundamental concepts and theories on the one hand, and practical implementation and evaluation of these concepts on the other hand.
• A research-oriented attitude.
• Ability to work in an interdisciplinary team and interested in collaborating with industrial partners.
• Motivated to develop your teaching skills and coach students.
• Fluent in spoken and written English (C1 level).

Conditions of Employment
A meaningful job in a dynamic and ambitious university, in an interdisciplinary setting and within an international network. You will work on a beautiful, green campus within walking distance of the central train station. In addition, we offer you:

• Full-time employment for four years, with an intermediate assessment after nine months. You will spend a minimum of 10% of your four-year employment on teaching tasks, with a maximum of 15% per year of your employment.
• Salary and benefits (such as a pension scheme, paid pregnancy and maternity leave, partially paid parental leave) in accordance with the Collective Labour Agreement for Dutch Universities, scale P (min. € 3,059 - max. € 3,881).
• A year-end bonus of 8.3% and annual vacation pay of 8%.
• High-quality training programs and other support to grow into a self-aware, autonomous scientific researcher. At TU/e we challenge you to take charge of your own learning process.
• An excellent technical infrastructure, on-campus children's day care and sports facilities.
• An allowance for commuting, working from home and internet costs.
• A Staff Immigration Team and a tax compensation scheme (the 30% facility) for international candidates.

About us
Eindhoven University of Technology is a leading international university within the Brainport region where scientific curiosity meets a hands-on mindset. We work in an open and collaborative way with high-tech industries to tackle complex societal challenges. Our responsible and respectful approach ensures impact — today and in the future. TU/e is home to over 13,000 students and more than 7,000 staff, forming a diverse and vibrant academic community.

The mission of the Department of Electrical Engineering is to acquire, share and transfer knowledge and understanding in the whole field of Electrical Engineering through education, research and valorization. We work towards a ‘Smart Sustainable Society’, a ‘Connected World’, and a healthy humanity (‘Care & Cure’). Activities share an application-oriented character, a high degree of complexity and a large synergy between multiple facets of the field.

Research is carried out into the applications of electromagnetic phenomena in all forms of energy conversion, telecommunication and electrical signal processing. Existing and new electrical components and systems are analyzed, designed and built. The Electrical Engineering department takes its inspiration from contacts with high-tech industry in the direct surrounding region and beyond.

The department is innovative and has international ambitions and partnerships. The result is a challenging and inspiring setting in which socially relevant issues are addressed.

Information
Do you recognize yourself in this profile and would you like to know more? Please contact the hiring manager, dr.ir. Tom Huiskamp, t.huiskamp@tue.nl.

Visit our website for more information about the application process or the conditions of employment. You can also contact HRServices.ee@tue.nl.

Curious to hear more about what it’s like as a PhD candidate at TU/e? Please view the video.

Are you inspired and would like to know more about working at TU/e? Please visit our career page.

Application
We invite you to submit a complete application by using the apply button. The application should include a:

• Cover letter in which you describe your motivation and qualifications for the position.
• Curriculum vitae, including a list of your publications and the contact information of three references. Kindly note that we may reach out to references at any stage of the recruitment process. We recommend notifying your references upon submitting your application.

Ensure that you submit all the requested application documents. We give priority to complete applications.

We look forward to receiving your application and will screen it as soon as possible. The vacancy will remain open until the position is filled.

Please note

• You can apply online. We will not process applications sent by email and/or post.
• A pre-employment screening (e.g. knowledge security check) can be part of the selection procedure. For more information on the knowledge security check, please consult the National Knowledge Security Guidelines.
• Please do not contact us for unsolicited services.