Kwaliteitsmanager

Word jij onze nieuwe Kwaliteitsmanager bij Unifarm (Wageningen University & Research)?
Ben jij een kwaliteitsmanager die graag werkt aan het ontwikkelen, uitvoeren en verbeteren van kwaliteitsprocessen? In deze rol ontwikkel en borg je het kwaliteitsbeleid, en motiveer je collega’s processen continu te verbeteren. Zo draag je direct bij aan betrouwbare onderzoeksresultaten en hoogwaardige dienstverlening binnen Unifarm.

Als Kwaliteitsmanager ben je verantwoordelijk voor het ontwikkelen, verbeteren en borgen van het kwaliteitszorgsysteem van Unifarm. Je zorgt ervoor dat processen en procedures continu worden geoptimaliseerd en dat we de kwaliteit leveren die onze klanten verwachten.

Je belangrijkste taken en verantwoordelijkheden:

• Ontwikkelen, onderhouden en verbeteren van het kwaliteitszorgsysteem, inclusief het kwaliteitshandboek.
• Opstellen en bewaken van het kwaliteitsjaarplan (kwaliteitskalender).
• Implementeren en borgen van kwaliteitsprocessen en -procedures binnen de organisatie.
• Organiseren en uitvoeren van interne audits en voorbereiden en begeleiden van externe audits.
• Werken met digitale plannings- en kwaliteitsmanagementsystemen ter ondersteuning van audits, planning en kwaliteitsprocessen.
• Signaleren van ontwikkelingen in kwaliteit, wet- en regelgeving en deze vertalen naar beleid en verbeteracties.
• Monitoren van klachten en klanttevredenheid en initiëren van verbetermaatregelen.
• Initiëren van trainingen, begeleiden van medewerkers bij kwaliteitsprocessen en coördineren van het opleidingsplan.

Jouw team
Je bent de enige kwaliteitsmanager binnen Unifarm en maakt onderdeel uit van het Management Team. Je rapporteert aan het Hoofd van Unifarm. Kwaliteit zit uiteraard door de hele organisatie verweven, waardoor je veel contact hebt met al je collega’s. Daarnaast kom je regelmatig in contact met (internationale en PhD) studenten en onderzoekers.

Hier ga je werken
Unifarm heeft ca. 55 medewerkers en wij ondersteunen het onderzoek en onderwijs. We werken met 2 teams; Volle grond en Kassen & Klimaatruimten. Unifarm beschikt over zeer moderne en geavanceerde onderzoeksfaciliteiten waaronder 150 kascompartimenten en 100 klimaatcellen, klimaatkasten en koel/vriescellen, 220 ha akkerland, verwerkingsruimten (zaadschoning, drogen en malen) en (proefveld)machines.

Kwaliteitsmanager

Will you become our new Quality Manager at Unifarm (Wageningen University & Research)?

Are you a quality manager who enjoys developing, implementing, and improving quality processes? In this role you will develop and safeguard the quality policy and motivate colleagues to continuously improve processes. In this way, you contribute directly to reliable research results and high-quality services within Unifarm.

As Quality Manager you are responsible for developing, improving, and maintaining the quality management system of Unifarm. You ensure that processes and procedures are continuously optimized and that we deliver the quality our customers expect.

Your main tasks and responsibilities:

• Developing, maintaining, and improving the quality management system, including the quality handbook.
• Preparing and monitoring the annual quality plan (quality calendar).
• Implementing and safeguarding quality processes and procedures within the organization.
• Organizing and carrying out internal audits and preparing and supporting external audits.
• Working with digital planning and quality management systems to support audits, planning, and quality processes.
• Monitoring developments in quality, legislation, and regulations and translating these into policy and improvement actions.
• Monitoring complaints and customer satisfaction and initiating improvement measures.
• Initiating training, supporting employees in quality processes, and coordinating the training plan.

Your team
You are the only Quality Manager within Unifarm and you are part of the Management Team. You report to the Head of Unifarm. Quality is embedded throughout the organization, which means you will work closely with many colleagues. You will also regularly interact with (international and PhD) students and researchers.

Where you will work
Unifarm has around 55 employees and supports research and education. We work with two teams: Open Field and Greenhouses & Climate Chambers.

Unifarm has very modern and advanced research facilities, including:

• 150 greenhouse compartments.
• 100 climate rooms, climate cabinets, and cooling/freezing rooms.
• 220 hectares of arable land.
• Processing facilities (seed cleaning, drying, and milling).
• Field trial machinery and equipment.

Personal Assistant vicevoorzitter Raad van Bestuur

Ben jij een personal assistant in hart en nieren en weet je van aanpakken? Werk je graag in een dynamische en internationale omgeving en wil je jouw kwaliteiten graag inzetten voor de raad van bestuur van Wageningen University & Research? Lees dan snel verder.

De raad van bestuur
Wageningen University & Research staat onder leiding van een driehoofdige raad van bestuur. De leden van de raad van bestuur hebben ieder hun eigen secretariële ondersteuning. De drie personal assistants zijn gezamenlijk verantwoordelijk voor een goed functionerend RvB-secretariaat en zorgen ook voor onderlinge vervanging. Je komt in een team met een goede werksfeer en veel collegialiteit.

Als Rector Magnificus is Carolien Kroeze onderdeel en vicevoorzitter van onze raad van bestuur. Haar huidige personal assistant gaat met pensioen en voor de ondersteuning van Carolien Kroeze zijn we dan ook op zoek naar een enthousiaste en ervaren personal assistant die gewend is te opereren in een dynamische, bestuurlijke omgeving met veel internationale contacten.

De functie
Het is een stevige secretariële baan waarin je Carolien Kroeze maximaal ondersteunt en ontzorgt. Daarnaast ben je de (secretariële) schakel tussen haar en de collega’s binnen WUR en externe contacten. Je hebt een sterk verbindende, ondersteunende en informerende rol. Je hebt een antenne voor relevantie van informatie en van afspraken en handelt daar ook naar. Je werkt nauw samen met de andere personal assistants van de raad van bestuur. Jullie zorgen ervoor dat het secretariaat van de raad van bestuur alle werkdagen voldoende bezet en goed bereikbaar is. Je zorgt ook voor goede contacten met de collega’s binnen de Concernstaf en de andere onderdelen van WUR.

Een greep uit de werkzaamheden:

• Complex agendabeheer: je plant afspraken en zorgt ervoor dat de agenda up-to-date en kloppend is.
• Post en e-mailverkeer: Je handelt binnenkomende stukken af of legt ze voor, geeft opvolging aan gemaakte afspraken en bewaakt deze, je verzamelt informatie, zo nodig verzorg je correspondentie, beheer je dossiers en je hebt de liaison-functie naar de archief-afdeling.
• Telefoonverkeer: je beantwoordt vragen, verstrekt inlichtingen en verwijst zo nodig door.
• Organiseren: je plant en organiseert vergaderingen, bijeenkomsten (waaronder academische plechtigheden) en (buitenlandse) reizen en regelt zaken als locaties, catering, reserveringen, facturering e.d.
• Informatievoorziening: in afstemming met de andere personal assistants lever je een bijdrage aan de informatievoorziening van de raad van bestuur.
• Overige ondersteuning: je verzorgt de financiële zaken (bestellingen, boekingen), diverse HR-aangelegenheden (ziekteregistratie, verlof en contacten met HR), facilitaire zaken (boeken zalen, bestellen catering, bestellen apparatuur).

Personal Assistant rector

Executive Board

Wageningen University & Research is led by a three-member Executive Board. The members of the Executive Board each have their own secretarial support. The three personal assistants are jointly responsible for a well-functioning Executive Board secretariat and also ensure mutual replacement. You will join a team with a good working atmosphere and a lot of collegiality.

As Rector Magnificus, Carolien Kroeze is part of and vice-chair of our Executive Board. Her current personal assistant is retiring and to support Carolien Kroeze, we are therefore looking for an enthusiastic and experienced personal assistant who is used to operating in a dynamic, managerial environment with many international contacts.

The position
It is a solid secretarial job in which you provide maximum support and unburden to Carolien Kroeze. In addition, you are the (secretarial) link between her and colleagues within WUR and external contacts. You have a strong connecting, supporting and informing role. You have an antenna for the relevance of information and agreements and act accordingly. You will work closely with the other personal assistants of the Executive Board. You ensure that the secretariat of the Executive Board is sufficiently occupied and easily accessible on all working days. You also ensure good contacts with colleagues within the Corporate Staff and the other parts of WUR.

A selection of the activities:

• Complex calendar management: you schedule appointments and ensure that the calendar is up-to-date and correct.
• Mail and e-mail traffic: You handle or submit incoming documents, follow up on and monitor agreements made, you collect information, if necessary you take care of correspondence, manage your files and you have the liaison function to the archive department.
• Telephone traffic: you answer questions, provide information and refer if necessary.
• Organising: you plan and organize meetings, gatherings (including academic ceremonies) and (foreign) trips and arrange matters such as locations, catering, reservations, invoicing, etc.
• Information provision: in coordination with the other personal assistants, you contribute to the information provision of the board of directors.
• Other support: you take care of the financial matters (orders, bookings), various HR matters (illness registration, leave and contacts with HR), facility matters (booking rooms, ordering catering, ordering equipment).

PhD position: Reefwatchers project

Healthy reefs underpin coastal protection, food security and marine biodiversity, yet we still struggle to demonstrate when and how restoration efforts truly make a difference and how this information can guide real-world decisions. Are you motivated to investigate what information businesses, policymakers and investors actually need to evaluate marine biodiversity restoration? Are you eager to translate diverse stakeholder demands into clear frameworks, indicators and cost–benefit insights that enable scalable, safe and effective monitoring of reef ecosystems? Then this PhD position in the Reefwatchers project offers an exciting opportunity to make a tangible impact. The Business Management and Organisation group of Wageningen University is looking for an enthusiastic and ambitious PhD candidate to fulfil the PhD position in the NWO funded project “Reefwatchers: Safe, Efficient and Scalable Biodiversity Monitoring for Biogenic and Artificial Reefs”. The project aims to bridge the gap between biodiversity monitoring and business decision-making by developing safe, cost-effective, scalable, and standardized monitoring approaches that facilitate decision making by policy makers and business. Marine biodiversity is declining at an unprecedented rate, threatening ecosystem services that are essential for human well-being, such as coastal protection, food provision and water quality. In response, governments and businesses increasingly invest in marine restoration and nature-based solutions, including reef restoration. However, despite these growing commitments, it remains unclear how the impacts of such restoration efforts can be consistently and credibly demonstrated. In the absence of shared frameworks, stakeholders lack clarity on what biodiversity information is needed, which indicators are meaningful for decision-making, and how monitoring efforts can be balanced against available resources. As a result, biodiversity monitoring remains fragmented, costly and difficult to scale, limiting its usefulness for guiding management, justifying investments and supporting policy and business decisions. Addressing this challenge requires a systematic understanding of stakeholder information needs and their translation into standardized, decision-relevant and cost-effective monitoring strategies.

In general, this PhD project aims to develop the socio-economic foundation needed to make biodiversity monitoring of marine ecosystems relevant, actionable and usable for decision-making by businesses, policymakers and other stakeholders. The PhD project focuses on understanding how different social-ecological system (SES) users depend on ecosystem services provided by biogenic and artificial reefs, and what information they require to govern, manage and restore these systems. To do so, you will develop a framework to map stakeholders’ information needs, an instrument to match these needs with biodiversity monitoring indicators, and a step-wise method for cost-benefit analysis under different scaling-up scenarios. You will apply a combination of policy analysis, interviews, surveys, and workshops to bridge biodiversity monitoring with socio-economic decision-making.

While the PhD project takes place within the Business Management and Organisation group, you will also be contributing to the Reefwatcher project. This project consists of marine biologists and

ecologists at Wageningen University and NIOZ, underwater robotics engineers at Delft University and Boskalis, as well as several other organisations (for-profit, non-profit, public) involved in reef restoration.

You will work here
The Business Management and Organisation group is one of the leading research and teaching groups in the fields of business management and organisation science related to sustainability transitions. You will be supervised by Dr. Jilde Garst and Prof. Dr. Ilona de Hooge (both Business Management and Organisation group), and Dr. Judith van Leeuwen (Environmental Policy group). In addition, throughout the project you may work together the other project partners from Wageningen University, NIOZ, Delft University and Boskalis, as well as several other organisations (for-profit, non-profit, public) involved in reef restoration. As a PhD candidate, you will be enrolled in the Wageningen University Graduate School (WASS). The Graduate school provides an inspiring research environment with an excellent team of supervisors, academic staff, and a mentor. You will also participate in a Doctorate Education Programme, in which you further develop your research, teaching, and interdisciplinary skills.