Online Coordinator

Are you an experienced professional in online communication and marketing? Would you like to strengthen the online visibility of Wageningen University & Research (WUR)?

As an Online Coordinator, you advise chair groups on their online positioning, connect strategy with execution, and oversee the organisational layer of the website. You ensure a clear and consistent presentation of our organisation, our education and research, and contribute to the effective use of our online channels.

Your role
As an Online Coordinator, you shape the online positioning of chair groups and the organisational layer of the website. You ensure that pages are logically structured, strong in content, and aligned with WUR’s broader online vision and themes.

You are a confident sparring partner for the editors of the chair groups. You act as the central point of contact and help them present their research, education, and societal impact clearly and attractively online. At the same time, you safeguard coherence and quality at organisational level. You translate diverse needs and interests into clear choices and priorities.

You work closely with the central editorial team and the editors of the chair groups. Together, you manage and further develop the renewed website and key online channels. Within this team, you play a central role in maintaining the structure, quality, and positioning of the organisational layer.

What will you do?

• developing and implementing the online communication strategy for organisational and chair group pages;
• advising chair groups on strong, target group-oriented content;
• safeguarding the quality, structure, and coherence of the website;
• managing and further developing the organisational layer - the web pages through which we inform visitors about our organisation, education, and research;
• acting as a strategic adviser and point of contact for chair groups and communication contacts within the relevant organisational units;
• identifying bottlenecks, opportunities, and inconsistencies in content and positioning, and proactively addressing them;
• integrating and translating recent developments and innovations in online communication into the strategy;
• collaborating with coordinators, marketers, and editors to further develop the website.

Tasks:

• elaborating and executing the online communication strategy for the organisational layer and chair groups;
• advising on clear, target group-focused, and distinctive online content (text, imagery, video, infographics);
• analysing web performance (including via analytics) and implementing improvements;
• identifying and resolving bottlenecks in content, structure, and findability;
• supporting, advising, and training staff in creating and improving online content.

PhD: Future visioning for the design of a robust water system in the Netherlands

Are you interested in the robust supply of water for society? Do you sometimes wonder whether our current institutions and policies are good enough to withstand the challenges of climate change? Would you like to engage with societal stakeholders and work with them to develop a vision for the water system of the future and study what these stakeholders learn from the process? Then please apply to the position of PhD student ‘Future visioning for the design and governance of a robust future water system in the Netherlands’ at Wageningen University.

The Mission
Freshwater is becoming scarcer in the Netherlands, even as society demands cleaner surface water, safer drinking water, and a shift toward circular, climate-neutral systems. Reusing wastewater might offer a promising response, but there are also consequences to this way of meeting our water demands. Choices made now about how, where, and for whom wastewater is treated and reused will shape water systems, infrastructures, and institutional arrangements for decades to come. Yet those futures are far from settled. They depend on questions and require debate about topics like: Who should bear the cost of removing contaminants ‘forever chemicals’ also known as PFAS? What counts as an acceptable risk if it is too costly to remove all pollutants, and who gets to decide the standards for that? Which actors carry out which duties, and how do existing and incoming institutions shape what is possible?

This PhD-project is part of BlueVantage, an interdisciplinary research programme funded by the Dutch National Science Foundation (NWO). BlueVantage focuses on one of the defining challenges of the coming decades: how to ensure healthy, sustainable water provision as freshwater grows scarcer and pollution pressures intensify. This PhD project is one of several within the programme, offering the selected candidate a chance to work alongside researchers from across disciplines.

You will be supervised by Prof. Dave Huitema and Dr. Kirsty Holstead.

Your PhD: Designing and Governing circular water futures
You will implement the four-year PhD project - Future visions for design and governance of a robust circular water system in the Netherlands. Existing infrastructures, regulations, economic models, and institutional habits can lock in certain trajectories while locking out alternatives, meaning ‘futures thinking’ can reproduce the present. Your work will ask how we can open genuinely different possibilities for circular water, and to engage in debate with stakeholders about the pathways that could lead to their realisation.

You will examine three guiding question areas:

• What does the current water provision system in the Netherlands look like, which institutions and policies control it, on which principles is it based, and what is the appetite for change to incorporate new concepts such as water reuse, advanced water purification and circularity?
• Which challenges can be foreseen, and what alternative futures can be imagined addressing these challenges, and how desirable are these? How do concerns about water quality, including emerging contaminants like PFAS, and the views of innovative technological or governance solutions shape or constrain those visions?
• Where do the stakeholder's visions align and where do they collide, and is it possible to come to agreement on the principles and norms that should underpin a desirable vision for the future water provision system? Do positions shift through deliberation? When regional actors come together to discuss circular water, how do their views change, where do contestations remain, and what do those tell us about the deeper governance challenges of circular water transitions?

You will engage with academic debates on deliberative governance, policy-oriented learning, and the role of lock-ins in sustainability transformations, while remaining anchored in the practical challenges of BlueVantage.

Approach and Methods
The project takes a dialogue heavy, participatory, and future-oriented approach. You will work directly with actors across the Dutch water system, including water authorities, drinking water companies, industry, regulators, NGOs, and civil society organisations to surface, contest, and develop visions for circular water.

The core methods for vision building are scenario and backcasting workshops, deliberative sessions, and where appropriate, serious gaming and structured feedback loops. The extent to which stakeholders learn from dialogues is assessed through structured interviews, observational techniques, causal loop diagrams, and concept maps. Together, these are designed to map futures, expose the assumptions, uncertainties, and disagreements; and to potentially loosen lock-ins which affect possible alternative futures.

Through this work, you will identify the system-level choices that will define alternative robust water futures in the Netherlands. These include governance models (centralised vs decentralised), the norms of guiding decisions (health protection, ecological integrity, economic value), regulatory and innovation frameworks, and the allocation of risks, costs, and responsibilities. A recurring thread will be how to handle emerging contaminants such as PFAS, for which the question is - where in the water cycle treatment can be most effective and most equitable.

The aim is to translate scenarios, system level choices, and relevant principles into transition pathways that can inform decision-making at local and regional levels. The research must contribute to both academic debate and practice.

Your duties and responsibilities include:
As part of this PhD, you will work with an interdisciplinary team to identify and analyse futures of wastewater in the Netherlands. Your research will focus on:

• Publishing a PhD thesis based on three to four articles connected to the project work.
• Performing duties under the Blue Vantage project, including participation in the general project activities, the production of deliverables and organisational work (meetings, reports, workshops, other events).
• Teaching (10% of time) in the form of contributions to the group's courses in the various teaching programs of the WUR and thesis supervision of BSc and MSc students.

You will work here
You will become a member of the Public Administration and Policy Group at Wageningen, which is led by Prof. Dave Huitema. The PAP group is an enthusiastic, ambitious, and rapidly growing group within the Department of Social Sciences. The PAP group's mission is to study the public governance of sustainability transformations in the interrelated domains of water, climate, food, biodiversity, and agriculture under the slogan "Changing governance, Governing change".

In our work, we build on a diverse set of social science concepts and theories and apply a diverse range of methods that we use whenever suitable for the research questions at hand, without being completely wedded to one such perspective or method. We take an active interest in the role of the state in sustainability governance and actively seek to think through innovative governance arrangements. The group is impact-oriented and aims to contribute to scientific progress, to societal debates, and to policy practices. More information on the group can be found here..

The PAP group actively collaborates with neighbouring groups in the Wageningen Sustainability Governance Hub, which employs more than 200 researchers and is at the forefront of global discussions on sustainability transformations. The WCSH was recently assessed and was found to do "excellent, impact-driven and ample research", and to be "in an eminent position to meet the demand for innovation in governance related to sustainability issues".

You will be co- supervised by Prof. Dave Huitema and Dr Kirsty Holstead.

Online Regisseur

Ben jij een ervaren professional op het gebied van online communicatie en marketing? Wil jij de online zichtbaarheid van Wageningen University & Research (WUR) versterken?

Als Online Regisseur adviseer jij de leerstoelgroepen over hun online profilering, verbind je strategie en uitvoering en heb je de regie over de organisatielaag van de website. Je zorgt voor een heldere en consistente presentatie van onze organisatie, ons onderwijs en onderzoek, en draagt bij aan de effectieve inzet van onze online kanalen.

Jouw rol
Als Online Regisseur geef je richting aan de online profilering van leerstoelgroepen en de organisatielaag van de website. Je zorgt dat pagina’s logisch zijn opgebouwd, inhoudelijk sterk zijn en passen binnen de bredere online visie en de thema’s van WUR.

Je bent een stevige gesprekspartner voor de redacteuren van de leerstoelgroepen. Je bent het centrale aanspreekpunt en helpt hen om hun onderzoek, onderwijs en maatschappelijke impact helder en aantrekkelijk online te presenteren. Tegelijkertijd bewaak je de samenhang en kwaliteit op organisatieniveau. Je weet uiteenlopende wensen en belangen te vertalen naar duidelijke keuzes en prioriteiten.

Je werkt nauw samen in de centrale redactie en met de redacteuren van de leerstoelgroepen. Gezamenlijk beheren en ontwikkelen jullie de vernieuwde website en belangrijke online kanalen. Binnen dit team speel jij een centrale rol in het bewaken van de structuur, kwaliteit en positionering van de organisatielaag.

Verantwoordelijkheden:

• ontwikkelen en uitvoeren van de online communicatiestrategie voor organisatie- en leerstoelgroeppagina’s;
• adviseren van leerstoelgroepen over sterke, doelgroepgerichte content;
• bewaken van kwaliteit, structuur en samenhang van de website;
• beheren en doorontwikkelen van de organisatielaag, de webpagina’s waar we bezoekers informeren over onze organisatie, ons onderwijs en ons onderzoek;
• optreden als strategisch adviseur en aanspreekpunt voor de leerstoelgroepen en communicatiecontactpersonen binnen de betrokken organisatieonderdelen;
• signaleren van knelpunten, kansen en inconsistenties in content en positionering, en hier proactief op sturen;
• integreren en doorvertalen van recente online communicatieontwikkelingen en -innovaties in de online strategie;
• samenwerken met regisseurs, marketeers en redacteuren om de website door te ontwikkelen.

Taken:

• uitwerken en uitvoeren van de online communicatiestrategie voor de organisatielaag en leerstoelgroepen;
• adviseren over heldere, doelgroepgerichte en onderscheidende online content (tekst, beeld, video, infographics);
• analyseren van webprestaties (o.a. via analytics) en doorvoeren van verbeteringen;
• signaleren en oplossen van knelpunten in content, structuur en vindbaarheid;
• ondersteunen, adviseren en trainen van medewerkers bij het maken en verbeteren van online content.

Medewerker Servicedesk Facilities

Als medewerker Servicedesk Facilities draag je bij aan de best mogelijke klantbeleving van medewerkers en studenten op het gebied van Facilities.

Servicedesk Facilities (SDF) van Wageningen University & Research coördineert en monitort alle facilitaire meldingen die gedaan worden door medewerkers en studenten. De medewerkers van SDF zorgt ervoor dat de gebruiker met zijn/haar meldingen bij hen terecht kan en dat deze efficiënt worden opgelost door henzelf of door de backoffice. Als medewerker Servicedesk Facilities beantwoord je vragen, bied je eerstelijnsondersteuning, verwijs je door en coördineer je de facilitaire meldingen.

Jouw taken en verantwoordelijkheden zijn:

• het bieden van eerstelijns ondersteuning van meldingen bij de service desk;
• het afhandelen van gebruikersvragen van medewerkers over o.a. de systemen proQme, WIN-PAK, Kuario, Inepro en MyeXPense;
• het registreren van klachten, wensen, informatieverzoeken en storingen en het monitoren ervan in het facilitair managementsysteem Planon;
• het participeren in operationele overleggen met locaties en leveranciers;
• het participeren in projecten en implementaties van facilitaire contracten.

Jouw team
Je gaat samenwerken met acht collega’s in het team Servicedesk Facilities in gebouw Actio op de campus van Wageningen University. De voorkeur voor werkdagen zijn de dinsdag en de vrijdag.

Hier ga je werken
Location Facilities (LF) is een stafafdeling binnen het Facilitair Bedrijf van Wageningen University & Research (WUR). De medewerkers van de afdeling zorgen voor de facilitaire ondersteuning in de WUR-gebouwen en bieden werkplekondersteuning aan medewerkers, inclusief kantoormeubilair en inrichting. Met het groeiend aantal panden van WUR worden thema’s als huisvesting, circulaire economie en verduurzaming steeds belangrijker. Daarnaast beheert deze afdeling het product- en contractmanagement van WUR-brede facilitaire contracten, zoals catering, printvoorzieningen, schoonmaak en reizen. Dit gebeurt steeds meer in samenwerking met leveranciers, in de vorm van partnerships.

PhD: Economic Modelling of Pest Risk Management in Phytosanitary Systems

We invite applications for a fully funded PhD position titled “Behavioural and Economic Modelling of Pest Risk Management in Phytosanitary Systems.”

This PhD research project aims to advance the understanding of behavioural, economic, and policy dimensions that shape pest risk management within European phytosanitary systems. The project sits at the intersection of behavioural science, agricultural economics, and systems modelling, with a strong focus on developing innovative, real-world applicable solutions for plant health challenges.

Research context
The PhD will be conducted within the framework of the newly launched, multidisciplinary EU Horizon Europe project PhytoPRISM: A Platform for supporting a systems approach in Pest RISk Management, bringing together 15 leading research partners from 7 EU countries. This international consortium offers an unique opportunity for international collaboration, interdisciplinary knowledge exchange, and impactful scientific research at the forefront of European plant health policy and practice.

This PhD research project will contribute to the development of modelling tools that support effective pest risk management. Such management requires not only a strong biological and ecological understanding of pest spread, but also in-depth knowledge of how human behaviour, economic incentives, and policy instruments shape decision-making at multiple stages of pest infestations.

Research objectives
The PhD research addresses the following objectives:

• Behavioural analysis: Identify and analyse behavioural drivers influencing stakeholder decisions in pest risk management across different stages of pest dynamics.
• Economic evaluation: Assess economic trade-offs between alternative phytosanitary measures, including prevention, eradication, and containment strategies.
• Incentives and policy analysis: Examine how economic incentives, institutional constraints, and policy instruments influence stakeholder behaviour and system efficiency.
• Model integration: Integrate behavioural responses into pest risk and bio-economic models to improve decision-support tools and strategy design (together with PhytoPRISM partners).

You will work here
The PhD project will take place within the Business Economics (BEC) group of the Wageningen University, which is led by Prof. Alfons Oude Lansink. BEC holds a strong position in interdisciplinary research with key areas, such as food supply chain economics, bio-economic modelling, and economics of food safety, plant & animal health.