Assistant Professor in Environmental Psychology and Simulation

Job description
TU Delft launched an extensive Climate Action Programme, focusing not only on additional investments in research and education but also improving the sustainability of the TU Delft campus. For the next ten years TU Delft will allocate 22 million euro to set up and further shape this extensive programme. The TU Delft vision on Climate Action is deeply founded in preceding decades of university wide climate action research. The goal of the Climate Action research programme is to build on current strengths and identify the areas where there is a need to strengthen our capacities to keep up our (inter)national reputation as climate action university.

Environmental Psychology and Simulation

Climate action demands drastic behavioural and social changes for a variety of actors. Success of technological interventions climate change mitigation and adaptation policies critically depends on our understanding of drivers of citizens’ behavior, including psychological biases, individual preferences, and social influence. We welcome an Assistant Professor with a passion to integrate and advance behavioural insights for effective climate policy design, communication and compliance concerning climate change mitigation and adaptation through (computational) modelling and empirical analysis.
Challenges in this domain require a rigorous approach and a development of novel methods, including but not limited to:

• Improvement of our understanding of psychological, cultural and social factors driving the behavior of involved actors. This involves a selection, integration and advancement of appropriate theories from environmental psychology and decision-making about climate-relevant behavior and behavioral change;
• Quantification of behavioral change implications for large systems (communities, cities, regions, countries), emerging from many interacting actions of individuals, organizations and governments. To capture behavioral patterns in logical models may require formalization and (computational) modelling of decision-making processes regarding climate change mitigation and adaptation;
• Use of behavioral insights for effective (mass) policies and technologies, taking the individual as well as the community level into consideration.

As an academic career tracker, you will inspire colleagues and students through research and education, both in courses (existing and to be developed) and project-oriented education. You are expected to acquire funding for new research projects from different national and international funding schemes and contribute to organizational tasks and valorization of your work.

Job requirements

• A PhD degree in Environmental Psychology, Computational Social Science, Decision Science, Complex Systems Engineering & Management or Industrial Ecology.
• Ability and motivation to establish own research direction and develop novel approaches for the integration of psychological theories, perspectives, and methods to modelling and simulation of climate actions.
• A track record demonstrating experience with qualitative and quantitative research methods in the context of climate action, evidenced by a strong publication list.
• Domain knowledge in the fields related to climate action, e.g. climate policy, energy transition, and/or climate adaptation is an asset.
• Proven ability to work well within a multidisciplinary team.
• Excellent networking, collaboration and communication skills.  

TU Delft (Delft University of Technology)
Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact

Faculty Technology, Policy & Management
The Faculty of TPM provides an important contribution to solving complex technical-social issues, such as energy transition, mobility, digitalisation, water management and (cyber) security. TPM does this with its excellent education and research at the intersection of technology, society and policy. We combine insights from both engineering and social sciences as well as the humanities. TPM develops robust models and designs, is internationally oriented and has an extensive network of knowledge institutions, companies, social organisations and governments.

Click here to go to the website of the Faculty of Technology, Policy and Management.

Assistant Professor in Environmental Psychology and Simulation

Job description
TU Delft launched an extensive Climate Action Programme, focusing not only on additional investments in research and education but also improving the sustainability of the TU Delft campus. For the next ten years TU Delft will allocate 22 million euro to set up and further shape this extensive programme. The TU Delft vision on Climate Action is deeply founded in preceding decades of university wide climate action research. The goal of the Climate Action research programme is to build on current strengths and identify the areas where there is a need to strengthen our capacities to keep up our (inter)national reputation as climate action university.

Environmental Psychology and Simulation

Climate action demands drastic behavioural and social changes for a variety of actors. Success of technological interventions climate change mitigation and adaptation policies critically depends on our understanding of drivers of citizens’ behavior, including psychological biases, individual preferences, and social influence. We welcome an Assistant Professor with a passion to integrate and advance behavioural insights for effective climate policy design, communication and compliance concerning climate change mitigation and adaptation through (computational) modelling and empirical analysis.
Challenges in this domain require a rigorous approach and a development of novel methods, including but not limited to:

• Improvement of our understanding of psychological, cultural and social factors driving the behavior of involved actors. This involves a selection, integration and advancement of appropriate theories from environmental psychology and decision-making about climate-relevant behavior and behavioral change;
• Quantification of behavioral change implications for large systems (communities, cities, regions, countries), emerging from many interacting actions of individuals, organizations and governments. To capture behavioral patterns in logical models may require formalization and (computational) modelling of decision-making processes regarding climate change mitigation and adaptation;
• Use of behavioral insights for effective (mass) policies and technologies, taking the individual as well as the community level into consideration.

As an academic career tracker, you will inspire colleagues and students through research and education, both in courses (existing and to be developed) and project-oriented education. You are expected to acquire funding for new research projects from different national and international funding schemes and contribute to organizational tasks and valorization of your work.

Job requirements

• A PhD degree in Environmental Psychology, Computational Social Science, Decision Science, Complex Systems Engineering & Management or Industrial Ecology.
• Ability and motivation to establish own research direction and develop novel approaches for the integration of psychological theories, perspectives, and methods to modelling and simulation of climate actions.
• A track record demonstrating experience with qualitative and quantitative research methods in the context of climate action, evidenced by a strong publication list.
• Domain knowledge in the fields related to climate action, e.g. climate policy, energy transition, and/or climate adaptation is an asset.
• Proven ability to work well within a multidisciplinary team.
• Excellent networking, collaboration and communication skills.  

TU Delft (Delft University of Technology)
Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact

Faculty Technology, Policy & Management
The Faculty of TPM provides an important contribution to solving complex technical-social issues, such as energy transition, mobility, digitalisation, water management and (cyber) security. TPM does this with its excellent education and research at the intersection of technology, society and policy. We combine insights from both engineering and social sciences as well as the humanities. TPM develops robust models and designs, is internationally oriented and has an extensive network of knowledge institutions, companies, social organisations and governments.

Click here to go to the website of the Faculty of Technology, Policy and Management.

Customer Support Officer TU Delft Learning for Life Center

Job Description

As a Customer Support Officer, you play a crucial role in supporting the smooth operation of student-related systems and digital platforms. This role combines strong interpersonal skills with technical expertise to enhance the digital student experience, ensure system functionality, and improve processes through technology-driven solutions.
You are part of a professional and international team that delivers a smooth and supportive experience for learners and internal stakeholders. As the first point of contact, you ensure timely, friendly, and effective assistance across a wide range of topics, from technical troubleshooting to complex student advisory.

Our support team is both reactive and proactive: we continuously improve services by maintaining clear communication channels, updating support materials, and sharing valuable feedback from users. With a strong focus on efficiency and collaboration, we help learners successfully navigate their educational journey while supporting internal operations behind the scenes.

You will work closely with other departments, IT teams, Finance, Marketing and students to manage technical aspects of student services.

Key Responsibilities:

• Provide first-line support and technical assistance to students, teachers, and internal stakeholders.
• Manage learner administration processes, including enrollment, certification, payments, invoices, and discounts.
• Handle and follow up on incoming support and advisory requests, escalating when needed.
• Navigate and troubleshoot various systems and applications used in the learning journey.
• Contribute to support documentation (FAQs, knowledge base) and share learner feedback.
• Identify and implement improvements in administrative workflows and customer support procedures.
• Collaborate with internal teams to ensure seamless learner experiences and process alignment.
• Ensure system functionality and contribute to technology-driven process improvements.
• Comply with service quality standards and participate in relevant meetings.

Job requirements
Key Attributes:

• Detail-oriented and tech-savvy
• Student-focused with a problem-solving mindset
• Adaptable to changing technologies and institutional needs
• Team player with a proactive and service-oriented approach

What We’re Looking For:

• Strong technical affinity and comfort working with multiple digital systems and tools.
• Excellent communication skills in English (Dutch is a plus).
• Customer-oriented, proactive, and solution-focused mindset.
• Stress-resilient and thrives in a dynamic, evolving environment.
• Analytical mindset with a keen eye for process improvement and innovation.
• Ability to work independently and collaboratively within a diverse team.
• Professional behavior, empathy, curiosity, and willingness to learn.
• Relevant education or equivalent experience at MBO+ level (Post-secondary senior vocational education).

TU Delft (Delft University of Technology)
Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact!

TU Delft - Learning for Life Centre
Providing adult learners with quality and accessible learning opportunities for professional and personal development throughout their lifetime is the mission of the TU Delft Learning for Life Centre. It embodies the University’s commitment to this core task and guides all activities of our innovation-oriented organisation.

Together with the TU Delft faculties and external partners, we create and deliver courses, short programmes and other training solutions that help learners at various stages of their professional life. We help them stay on top of their game, whether they wish to broaden their skillset, master new competences or acquire further academic qualifications. We seek to empower professionals to deal with the technological transitions and societal challenges of today's world with the aim of building a better society together.

With over 4.5 million enrolments worldwide and several prestigious awards to its name, our organisation is passionate about realising its goals of making a positive impact on education, the lives of learners and the world at large.

The Learning for Life Centre (formerly Extension School for Continuing Education) is part of the University Corporate Office and reports directly to the Executive Board. Our international team of about 50 skilled, passionate colleagues comprises over ten different nationalities – Our culture is inclusive and very diverse!

Customer Support Officer TU Delft Learning for Life Center

Job Description

As a Customer Support Officer, you play a crucial role in supporting the smooth operation of student-related systems and digital platforms. This role combines strong interpersonal skills with technical expertise to enhance the digital student experience, ensure system functionality, and improve processes through technology-driven solutions.
You are part of a professional and international team that delivers a smooth and supportive experience for learners and internal stakeholders. As the first point of contact, you ensure timely, friendly, and effective assistance across a wide range of topics, from technical troubleshooting to complex student advisory.

Our support team is both reactive and proactive: we continuously improve services by maintaining clear communication channels, updating support materials, and sharing valuable feedback from users. With a strong focus on efficiency and collaboration, we help learners successfully navigate their educational journey while supporting internal operations behind the scenes.

You will work closely with other departments, IT teams, Finance, Marketing and students to manage technical aspects of student services.

Key Responsibilities:

• Provide first-line support and technical assistance to students, teachers, and internal stakeholders.
• Manage learner administration processes, including enrollment, certification, payments, invoices, and discounts.
• Handle and follow up on incoming support and advisory requests, escalating when needed.
• Navigate and troubleshoot various systems and applications used in the learning journey.
• Contribute to support documentation (FAQs, knowledge base) and share learner feedback.
• Identify and implement improvements in administrative workflows and customer support procedures.
• Collaborate with internal teams to ensure seamless learner experiences and process alignment.
• Ensure system functionality and contribute to technology-driven process improvements.
• Comply with service quality standards and participate in relevant meetings.

Job requirements
Key Attributes:

• Detail-oriented and tech-savvy
• Student-focused with a problem-solving mindset
• Adaptable to changing technologies and institutional needs
• Team player with a proactive and service-oriented approach

What We’re Looking For:

• Strong technical affinity and comfort working with multiple digital systems and tools.
• Excellent communication skills in English (Dutch is a plus).
• Customer-oriented, proactive, and solution-focused mindset.
• Stress-resilient and thrives in a dynamic, evolving environment.
• Analytical mindset with a keen eye for process improvement and innovation.
• Ability to work independently and collaboratively within a diverse team.
• Professional behavior, empathy, curiosity, and willingness to learn.
• Relevant education or equivalent experience at MBO+ level (Post-secondary senior vocational education).

TU Delft (Delft University of Technology)
Delft University of Technology is built on strong foundations. As creators of the world-famous Dutch waterworks and pioneers in biotech, TU Delft is a top international university combining science, engineering and design. It delivers world class results in education, research and innovation to address challenges in the areas of energy, climate, mobility, health and digital society. For generations, our engineers have proven to be entrepreneurial problem-solvers, both in business and in a social context.

At TU Delft we embrace diversity as one of our core values and we actively engage to be a university where you feel at home and can flourish. We value different perspectives and qualities. We believe this makes our work more innovative, the TU Delft community more vibrant and the world more just. Together, we imagine, invent and create solutions using technology to have a positive impact on a global scale. That is why we invite you to apply. Your application will receive fair consideration.

Challenge. Change. Impact!

TU Delft - Learning for Life Centre
Providing adult learners with quality and accessible learning opportunities for professional and personal development throughout their lifetime is the mission of the TU Delft Learning for Life Centre. It embodies the University’s commitment to this core task and guides all activities of our innovation-oriented organisation.

Together with the TU Delft faculties and external partners, we create and deliver courses, short programmes and other training solutions that help learners at various stages of their professional life. We help them stay on top of their game, whether they wish to broaden their skillset, master new competences or acquire further academic qualifications. We seek to empower professionals to deal with the technological transitions and societal challenges of today's world with the aim of building a better society together.

With over 4.5 million enrolments worldwide and several prestigious awards to its name, our organisation is passionate about realising its goals of making a positive impact on education, the lives of learners and the world at large.

The Learning for Life Centre (formerly Extension School for Continuing Education) is part of the University Corporate Office and reports directly to the Executive Board. Our international team of about 50 skilled, passionate colleagues comprises over ten different nationalities – Our culture is inclusive and very diverse!

Onderwijsadviseur

Functieomschrijving
Als Onderwijsadviseur geef je de onderwijsprogramma’s binnen de faculteit een impuls. Je werkt nauw samen met docenten, opleidingsdirecteuren en de Directeur Onderwijs aan het versterken en vernieuwen van onderwijsprogramma’s. Je gaat je vooral richten op het Bachelor onderwijs. Je stelt hierbij kritische vragen zoals: Welke didactische aanpak past het beste bij deze leerdoelen? Sluiten onze onderwijsvormen nog aan bij het onderwijs van morgen? Behalen we met de ingevoerde onderwijsvernieuwingen de gestelde doelen?

Het onderwijs bij Bouwkunde is divers en actueel. Studenten maken maquettes, volgen hoorcolleges en werken aan thema’s als duurzame verstedelijking, digitalisering, AI en klimaatadaptatie. Jij analyseert wat werkt en waar kansen liggen, bijvoorbeeld met studentevaluaties en jaarrapportages. Samen met docenten vertaal je die inzichten naar concrete verbeteringen in het onderwijs.

Daarnaast kijk je hoe we (kwaliteitszorg)processen steeds beter aan kunnen pakken binnen de faculteit. Welke aanpak en samenwerkingen hebben het meeste impact? Je gaat bijvoorbeeld de dialoog aan met studenten, coördinatoren, de opleidingscommissie en TU-brede werkgroepen. Ook draag je bij aan docentprofessionalisering, bijvoorbeeld in de vorm van workshops en projecten zoals docentenfeedback.

Dit doe je uiteraard niet alleen. Je wordt onderdeel van het enthousiaste team Onderwijsadvies binnen Onderwijs- en Studentenzaken. Het team werkt nauw samen met docenten, bachelor- en mastercoördinatoren en de directeur onderwijs aan vijf thema’s: kwaliteitszorg, toetsing, curriculumvernieuwing, onderwijsinnovatie en docentprofessionalisering.

Functie-eisen
Dit heb jij in huis:

• Je hebt een academisch werk- en denkniveau en masteropleiding Onderwijskunde.
• Je hebt 2-5 jaar werkervaring op het gebied van onderwijsadvisering en/of kwaliteitszorg binnen het hoger onderwijs..
• Je beschikt over uitstekende schriftelijke en mondelinge uitdrukkingsvaardigheid in het Nederlands en het Engels.
• Je bent analystisch en hebt affiniteit met data, statisiek en learning analytics.
• Je weet een innovatieve, onderwijskundige visie uit te dragen en deze te vertalen naar concrete acties. Je bent zelfstandig, maar ook gericht op samenwerking en het behalen van doelstellingen.
• Je bent communicatief sterk en een prettige gesprekspartner voor docenten, studenten en collega’s. Je durft professionals te adviseren en te begeleiden en vindt het leuk om voor een groep te staan.
• Ervaring met onderwijskwaliteitszorg is een pre, bijvoorbeeld in het opzetten en benutten van studentevaluaties.

TU Delft
De Technische Universiteit Delft heeft een sterk fundament. Als bouwer van de wereldberoemde Nederlandse waterwerken en pionier in biotech is TU Delft een internationale topuniversiteit die wetenschap, engineering en design combineert. TU Delft staat voor onderwijs, onderzoek en innovatie van wereldklasse om uitdagingen op het gebied van energie, klimaat, mobiliteit, gezondheid en digitale maatschappij aan te gaan. Generaties Delftse ingenieurs hebben bewezen ondernemende probleemoplossers te zijn in bedrijfsleven en in sociale context.

Bij TU Delft omarmen we diversiteit als een van onze kernwaarden en zetten we ons actief in om een universiteit te zijn waar jij je thuis voelt en kunt floreren. We hechten veel waarde aan verschillende perspectieven en kwaliteiten, omdat wij geloven dat dit ons werk innovatiever, de TU Delft-gemeenschap levendiger en de wereld rechtvaardiger maakt. Samen bedenken en ontwikkelen we oplossingen die een positieve invloed hebben op wereldwijde schaal. Daarom nodigen we jou uit om te solliciteren. Je sollicitatie krijgt een eerlijke behandeling.

Challenge. Change. Impact!

Faculteit Bouwkunde
De faculteit Bouwkunde heeft wereldwijd een leidende rol in onderwijs en onderzoek. De drijvende kracht achter het succes van de faculteit is het robuuste onderzoeksprofiel in combinatie met de energie en creativiteit van de studenten en de academische gemeenschap. Het is een bruisende plek waar ruim vierduizend mensen van 's morgens vroeg tot 's avonds laat studeren, werken, ontwerpen, onderzoek doen en kennis vergaren en verspreiden. Onze faculteit heeft een sterke focus op ‘ontwerpgericht onderzoek' dat al enkele jaren wordt erkend en bekroond, met als resultaat een toppositie op de wereldranglijsten. Medewerkers en studenten werken aan de verbetering van de gebouwde omgeving met behulp van een breed scala aan disciplines, waaronder architectonisch ontwerp, stedenbouw, bouwtechnologie, sociale wetenschappen, procesmanagement en geo-informatiewetenschappen. De faculteit werkt nauw samen met andere faculteiten, universiteiten, private partijen en de publieke sector en heeft een uitgebreid netwerk, zowel in Nederland als internationaal.

Klik hier om naar de website van faculteit Bouwkunde te gaan.

Hier ga je werken:
Het Onderwijsadviesteam is onderdeel van de afdeling Onderwijs- en Studentenzaken. De afdeling Onderwijs- en Studentenzaken faciliteert het onderwijs van de bachelor- en masteropleiding Bouwkunde, de masteropleiding Geomatics en The Berlage post-master in Architecture and Urban Design. De afdeling draagt met een dertigtal medewerkers zorg voor de kwaliteitszorg, de onderwijscoördinatie, het international office, studieadvisering en ondersteuning van de examencommissie. De afdeling werkt nauw samen met medewerkers binnen de faculteit en met collega’s bij de centrale directie Education & Student Affairs.